General Terms and Conditions
These general terms and conditions apply to all purchases made via the website of Lily & Co., contactable via info@lilyandcoclothing.co.uk.
1. Applicability By placing an order, you agree to these terms and conditions.
2. Product Information We make every effort to describe products correctly and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Ordering and Payment Orders are processed after receipt of full payment. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available for their location.
4. Processing and Delivery
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Processing time: 1-3 business days.
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Shipping time: 3-7 business days (depending on location).
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Origin: Shipping takes place directly from our supplier in China.
5. Returns and Cancellations Please refer to our separate Return Policy for all conditions regarding returns and cancellations.
6. Liability We are not responsible for loss or damage during shipping if the tracking information indicates that the package has been delivered. Always check the provided address carefully.
7. Intellectual Property All content on the website (texts, photos, logos) is the property of Lily & Co. and may not be used without permission.
8. Complaints Procedure Complaints can be submitted in writing via info@lilyandcoclothing.co.uk. We aim to respond within 5 business days.
9. Applicable Law These terms and conditions are governed by Dutch law.